Customer Data Protection Policy
Effective Date: 29 August 2025
At Modern View Shop, we take the privacy and security of our customers’ data with the utmost seriousness. This Customer Data Protection Policy explains how we collect, process, store, and protect your personal information in full compliance with applicable Spanish and European Union data protection laws, including:
- Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR)
- Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD, Spain)
- Directive 2002/58/EC (ePrivacy Directive) as amended
- Royal Legislative Decree 1/2007 approving the consolidated text of the General Law for the Defense of Consumers and Users (Spain)
By using our website https://modernview.shop/, you accept the practices described in this policy.
1. Data We Collect
We may collect and process the following categories of personal data from our customers:
- Identification and contact information: full name, email address, phone number, billing/shipping address.
- Payment and billing data: details necessary to process payments (securely handled via third-party providers).
- Order information: purchase history, invoices, delivery details.
- Technical data: IP address, browser type, device, access logs.
- Communications: support requests, messages, and correspondence.
2. Purpose of Data Processing
We process your personal data strictly for legitimate business purposes, including:
- To process, manage, and deliver your orders.
- To provide efficient customer support and respond to inquiries.
- To comply with tax, invoicing, and other legal obligations.
- To prevent fraud, ensure the security of our platform, and detect misuse.
- To improve our website, services, and overall customer experience.
3. Data Storage and Protection
- All personal data is securely stored on encrypted servers with restricted access.
- We apply industry-standard security measures, including SSL encryption, firewalls, and monitoring systems, to prevent unauthorized access.
- Personal data is retained only for as long as necessary to fulfill the purposes outlined or as required by applicable law (for example, tax records must be retained under Spanish law for at least 4 years – Article 66 of the Spanish General Tax Law).
4. Data Sharing and Third Parties
We never sell or rent personal data to third parties. However, we may share your information with:
- Payment service providers (to securely process transactions).
- Logistics and shipping partners (to deliver your purchases).
- Public authorities when required by law or court order.
All third-party providers are bound by data processing agreements ensuring GDPR compliance.
5. Customer Rights
Under GDPR and Spanish data protection law, you have the following rights:
- Right of access – to request a copy of the personal data we hold about you.
- Right of rectification – to correct inaccurate or incomplete data.
- Right of erasure (“right to be forgotten”).
- Right to restrict or object to data processing in certain cases.
- Right to data portability – to receive your data in a machine-readable format.
- Right to file a complaint with the Spanish Data Protection Agency (AEPD) (https://www.aepd.es/) if you believe your rights have been violated.
6. Cookies and Tracking Technologies
Our website uses cookies and tracking technologies for:
- Improving navigation and functionality.
- Analyzing website traffic and performance.
- Personalizing user experience.
Users may disable or configure cookies in their browser settings. Full details are provided in our Cookies Policy.
7. Policy Updates
We reserve the right to update this policy to reflect changes in our practices, services, or legal requirements. Updates will be published on our website with a revised effective date.
8. Contact Information
If you have any questions regarding this Customer Data Protection Policy, please contact us:
Modern View Shop
👤 Director: Pawel Piasecki (N.I.E.: Z2579643Z)
📧 Email: plus34655098832@gmail.com
📞 Phone: +34 655 09 88 32
🌐 Website: https://modernview.shop/
🏢 Address: FRAGATA, 46 1 21 – 03182 Torrevieja (Alicante), Spain